A circular graphic illustrates the Double Diamond Design Process VCD, featuring a sailing ship, a checkered buoy, a small plane over water, and a red emergency vehicle in connected circles on a blue background.
The image is completely blank with a plain white background and no visible objects, text, or features.
The image is completely blank with a plain white background and no visible objects, text, or features.
The image is completely blank with a plain white background and no visible objects, text, or features.
The image is completely blank with a plain white background and no visible objects, text, or features.
The image is completely blank with a plain white background and no visible objects, text, or features.

VCD Design Process.

VCD 2024

How do
designers work?

The Design Process is a visualisation of the workflow of designers from inception to completion of a design solution. There are four phases of the Design Process for VCD. These are Discover, Define, Develop and Deliver. In each of the phases the Design Thinking modes, Divergent Thinking then Convergent Thinking are used to describe the designer’s approach to each alternate phase. In addition, circles of iteration are shown to indicate that a designer works each phase in a circular manner, constantly revisiting inspiration and improving concepts.

Takeaways

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Good to go
Design process

The Design Process is a creative/ divergent and critical/ convergent thinking framework that helps us move from identifying a problem to delivering a well-developed solution. It is composed of four distinct phases, each requiring different approaches to thinking: Discover, Define, Develop, and Deliver.

  • Discover is the first stage, where designers explore widely to understand the problem, the people involved, and the context.
    This stage involves research, imagination, and open-minded thinking to find inspiration and uncover new possibilities.
  • Define is when designers sort through their research and clearly frame the design problem in a brief.
    They focus their thinking to identify goals, constraints, and criteria that will guide their solutions.
  • Develop is the creative stage where designers generate, test, and refine ideas using sketches, models, and feedback.
    It’s about experimenting with different possibilities and pushing ideas further through collaboration and iteration.
  • Deliver is the final stage where designers select the best ideas and resolve them into complete design solutions.
    They evaluate how well the design meets the brief and prepare final presentations for the client or audience.

Design process

Introduction

The VCAA Design Process is a model that frames commonality in the ways designers work;  from the realisation of a need, through stages of investigation, visualisation, prototyping, testing and the delivery of a finished design solution. Various academic studies, mostly in the 20th Century created models of the Design Process. Beginning with linear approaches, they developed into multi-dimensional, circular diagrams. These were distilled more recently as the 2018 VCD Design Process. However, trying to position designers’ work at rigid stages does not represent the many ways designers work in their various design disciplines and fields. Thus, the breakthrough is not in identifying what designers do, and when they do it, but in describing what guides their thinking during each different phase.

A comprehensive study of how designers work was made by the UK Design Council under the leadership of Richard Eisermann, in 2003.

The purpose of the study was to understand how design contributes to value adding in British industries. However, we must be mindful that the UK Design Council’s concept of design is not limited to those practising in the traditional applied arts (communication, industrial or environmental design) but includes those designing business, transport, health, administrative and infrastructure systems, products and services. Thus, the term design extends to include organised thinking and planning done with the intent to improve something. Design is by this definition, metacognitive. That is; design is best done away from the pressures of a problem.

The Visual Communication Design Poster Pack Full features an infographic of the design process stages—Discover, Define, Develop, Deliver—with icons and text, a sidebar on divergent/convergent thinking, and detailed activities and outcomes for each stage.
Order this poster to compliment your learning. Click on the image above to find out more. Alternatively, get a VCD poster set or find it in the VCD Theory Reference Kit.
A double diamond diagram illustrates the design process: Discover, Define, Develop, Deliver. Icons and arrows represent divergent and convergent thinking, iterating from a design problem to a design brief and finally a design solution.
The VCAA VCD Design Process diagram adapted from the illustration found on page 12 of the VCAA Study Design for Visual Communication Design 2024. This, in turn, is adapted from the UK Design Council Double Diamond Design Process, 2003.

Four Phases

The VCAA VCD Design Process has four phases. These are Discover, Define, Develop and Deliver. Each of these is discussed below.

The process begins with a design problem or opportunity. From this point, information is sought and the perspectives of stakeholders and audiences or users are understood. Then this information is sorted, processed and clarified to re-frame the problem as a brief. Yes, the brief is in the middle of the design process. After this, initial ideas are generated and methods trialled. In the final stage critical thinking is used to select concepts for refinement and presentation to the client.

The broadening of each diamond (from left to right) indicates open-minded, divergent thinking. The narrowing of each (also left to right) refers to selecting better ideas and rejecting others using convergent thinking. The terms Divergent and Convergent Thinking are instrumental in understanding how the Double Diamond illustration functions. These terms are explored on the Target Learning page for Design Thinking.

How the design process is applied in VCE VCD

Unit 1 Outcome 1
A diagram with four vertical sections labeled Discover, Define, Develop, and Deliver. Only the Discover and Define sections are highlighted, showing icons and overlapping shapes within a diamond shape.
Students use the Discover and Define phases.
Unit 1 Outcome 2
A diagram with four stages: Discover (ship icon), Define (circle diagram), Develop (plane icon, highlighted in red), and Deliver (truck icon). Each stage has symbols and arrows indicating a flow between them.
Students use the Develop and Deliver phases.
Unit 1 Outcome 3
A diagram with four stages: Discover (ship icon), Define (circle diagram), Develop (plane icon, highlighted in red), and Deliver (truck icon). Each stage has symbols and arrows indicating a flow between them.
Students use the Develop and Deliver phases.
Unit 2 Outcome 1
A diagram with four colored sections labeled Discover, Define, Develop, and Deliver, each with unique icons above, illustrating a process flow from idea exploration to delivery.
Students use (relevant) stages of the Design Process.
Unit 2 Outcome 2
A diagram with four stages: Discover (ship and map), Define (geometric shapes), Develop (factory and drone), Deliver (delivery truck), each with corresponding icons and connected by a double diamond process flow.
Students do not use the design process.
Unit 2 Outcome 3
A diagram with four colored sections labeled Discover, Define, Develop, and Deliver, each with unique icons above, illustrating a process flow from idea exploration to delivery.
Students use the whole design process.
SAT Unit 3 Outcome 3
A diagram split into four vertical sections labeled Discover, Define, Develop, and Deliver, each with icons symbolizing their process stages; Discover and Define are yellow and orange, Develop is red, and Deliver is light gray.
Students use the Discover, Define and Develop phases.
SAT Unit 4 Outcome 1
A diagram showing four stages: Discover, Define, Develop, and Deliver, each with icons. The Deliver stage and its icons are highlighted in blue, while the other stages are in light colors. Arrows connect each stage.
Students use the Deliver phase.
SAT Unit 4 Outcome 2
A diagram with four stages: Discover (ship and map), Define (geometric shapes), Develop (factory and drone), Deliver (delivery truck), each with corresponding icons and connected by a double diamond process flow.
Students do not use the design process. (But making presentation formats is related to the Deliver phase).
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For further information on the Design Thinking modes, click the links at right.
A circular icon featuring a light blue sky with three white, fluffy clouds of varying sizes. The clouds are softly blurred, giving the image a calm and serene appearance.
Design Thinking
A circular icon with blue and green arrows pointing outward in eight different directions from the center, set against a light green background.
Divergent Thinking
A pink circle with six red arrows pointing inward toward the center, creating a star-like pattern where the arrowheads meet.
Convergent Thinking
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Discover

A red sailing ship with three masts sails toward a blue globe, following a dashed red line that echoes the Double Diamond Design Process VCD. The image is enclosed in a light gray circular border.
Click the image to visit the Discover page.

A journey of discovery is a journey into the unknown. If you think about the early explorers in sailing ships, they were sent across the horizon to discover unknown lands. Taking virtually nothing, risking their very lives, they encountered all kinds of challenges, difficulties and danger. All in the name of learning.

In the VCD Discover phase, students begin with a problem opportunity guiding the desire to design. They must suspend their judgement and using their imaginations, search widely for information and insights that open new possibilities and see their problem from different perspectives.

Skills used in the Discover phase include:

  • Enlarging, elaborating and gathering insights about the problem or opportunity
  • Suspending judgment and keeping an open mind
  • Identifying stakeholders and identifying and describing their needs, perspectives and experiences
  • Using Human Centred Design and Ethical Research Methods to gather insights about potential audiences and users by conducting interviews, making field observations, convening focus groups and conducting secondary desk research

The Discover phase requires students to use Divergent Thinking.

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Define

A circular icon with a red and white quartered design, inspired by the Double Diamond Design Process VCD, is centered on a background of blue and light blue checkerboard squares.
Click the image to visit the Define page.

After explorers returned home with troves of plants, minerals, gems, artefacts and pictures of the people and strange animals they found in far-off, exotic lands, the priceless spoils were used to build the collections of the great museums of the world including, for example, the British Museum, the Louvre and the Metropolitan. There, the treasures of their explorations were sorted, named, catalogued and displayed. So too, must students make sense of the insights, data and information they have collected during the Discover phase.

Skills used in the Define phase include:

  • sort, analyse, aggregate, summarise, and order the examples, information and data gained through research
  • synthesise (select bits and join together bits) to build new information
  • clarify and reframe a problem, need or opportunity in the light of information and data yielded through the Discover phase into a brief
  • formulate a Brief that identifies and describes a client and their communication need/s, the purpose, target audience or user characteristics, and context for the design and a list of constraints that will be used to guide the development and selection of concepts and serve as evaluation criteria
  • write design Evaluation Criteria to support informed evaluations of design ideas, concepts and solutions
  • Iteration in the Define phase includes conducting further research to support the clarification and reframing of a design problem

The Define phase requires students to use Convergent Thinking.

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Develop

A stylized illustration of three airplanes—blue, white, and red—stacked diagonally on a light gray circular background. The minimal outlines and overlapping planes subtly echo the iterative flow of the Double Diamond Design Process VCD.
Click the image to visit the Develop page.

If we continue the metaphor of the explorers, discovery and museums, then the Development phase is the time the people used the spoils of their travels, the rocks, gems, plants, artefacts and stuffed exotic animals as inspiration on which to visualise new and innovative ideas. For example, the great French artist Pablo Picasso is famous for painting strange-looking faces. He was applauded for his originality and creativity. In fact, he was a keen collector of wooden African tribal masks, found during French colonial expeditions abroad. Picasso was not interested in their function in African culture, he admired their form and used them as a structure for a completely new way to see, and consequently depict the human face. Picasso used African masks to help him invent Cubism.

 Students use inspiration and influences from the Discover phase and data and information from the Define phase to generate and visualise ideas that stem from their design problem. They explore different ways to use the elements and principles of design in design ideas and their constituent parts and test ranges of methods, media and materials in functional, aesthetic and expressive ways. The 2024 VCD Develop phase should not be confused with the 2028 VCD Development of Concepts phase.

Skills used in the Develop phase include:

  • use any form of brainstorming and mind-mapping methods using both words and images to develop and synthesise concepts found in the inspiration
  • use rapid visualisation drawing and making methods to create, recreate, elaborate and extend visual ideas relevant to the communication need
  • select and use appropriate creative thinking routines to enable them to overcome assumptions and synthesise ideas in new and unexpected ways
  • select and apply design elements and principles in deliberate studies and evaluate their effects
  • select and apply manual and digital methods, media and materials in deliberate studies and evaluate their effects
  • annotate ideas, evaluate ideas, describe the design decisions, and make links between ideas and research material using appropriate design language
  • work collaboratively including using presenting ideas in design critiques and focus groups that elicit fresh perspectives and possibilities of new ideas and approaches to satisfying a communication need
  • iteration is an essential component of the Develop phase. Students necessarily work in circles as they visit research information, generate ideas, test and evaluate them and return again to rejuvenate and refocus innovation

The Develop phase requires students to use Divergent Thinking.

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Deliver

A red delivery truck with a white airplane illustration on its side, set against a gray and blue background, evokes fast or air express delivery—reflecting the streamlined efficiency of the Double Diamond Design Process VCD.
Click the image to visit the Deliver page.

Whilst ‘to deliver’ is simply to dispatch a finished product to a client, the Deliver phase of the VCD Double Diamond design process is much more than that. During this phase, designers take the raw materials, the visualisations made in response to inspiration and investigation, and turn them into deliverable solutions. Thus, the artist Picasso referred to in the story above, would in the Deliver stage, work from his numerous sketches and oil paint studies, evaluating, recomposing and enlarging, until the design and media truly reflect his every intention and a masterpiece can be revealed.

In the Deliver phase, students use critical thinking strategies to evaluate the success of their design ideas in response to feedback and in relation to the design criteria they set in the brief. They learn and use conventions of the design disciplines within which they are working, hone materials, methods and media and refine and resolve the use of design elements and principles in design concepts. They pitch, test and evaluate mock-ups and prototypes of design concepts in real contexts and receive real-time feedback data to drive the resolution of design ideas so that they communicate the client’s intention. Students choose appropriate presentation formats and use conventions of those formats to present ideas and concepts for their clients.

Skills used in the Deliver phase include:

  • use critical thinking strategies to reveal data about design ideas and evaluate the success of ideas against design criteria, and select preferred concepts for refinement and resolution
  • select and use conventions including design elements and principles appropriate for methods chosen to resolve the communication of ideas, aesthetic qualities and information
  • select and use media and materials to resolve the communication of ideas, aesthetic qualities
  • prepare and deliver design ideas as mock-ups or prototypes for critiques or a pitch (for the SAT), receive and analyse and act on feedback
  • select and use presentation formats to deliver design solutions to the client as outlined in the brief
  • use relevant components of visual language, including conventions of design disciplines, to deliver effective visual communications that address the requirements and constraints in the brief

The Develop phase requires students to use Convergent Thinking.

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